This policy explains how HIRENOVA Solutions LTD collects and uses information when you visit or use the HIRENOVA job portal at hirenovasolutions.com, create an account, apply for jobs, or contact us. It is intended to provide transparency for users in Nigeria and elsewhere and should be read together with our Terms of Service.
1. Who We Are and Data-Protection Framework
HIRENOVA Solutions LTD operates this recruitment portal and is responsible for deciding how account, applicant, recruiter, and contact information is used for the services described here. We seek to handle personal data in accordance with applicable law, including the Nigeria Data Protection Act 2023 (NDPA) and guidance issued by the Nigeria Data Protection Commission (NDPC), where applicable. This policy is not legal advice and may be supplemented by notices for particular services.
Depending on the activity, we process information because it is needed to provide your requested service, to take steps at your request, to comply with legal obligations, to protect the portal and its users, or because we have a legitimate operational purpose. Where consent is required, we will request it and explain how to withdraw it.
2. Information We Collect
Information you provide
- Account and identity details, including first name, last name, email address, password, phone number, country, state or region, local government area, and how you heard about us.
- Professional information you choose to add, such as skills, experience, education, preferred location, preferred job type, profile picture, and resume content.
- Job applications, including the job selected, application messages, resume, and related status or interview information.
- Messages and support information you send to us, including newsletter or contact requests.
Information collected automatically
- Device and technical information such as browser type, operating system, approximate location derived from IP address, referring page, and request time.
- Authentication and security data needed to keep accounts signed in and protect the service.
- Usage information about pages, job searches, and interactions with the portal. We use this information to operate, secure, and improve the service.
Information from sign-in providers
If you use Google, LinkedIn, Facebook, or another enabled social sign-in provider, we receive the profile information that provider makes available, such as your name, email address, provider user ID, and profile image. We use it to create or connect your HIRENOVA account. The provider's own privacy policy also applies to its processing.
Google OAuth data
When you choose “Continue with Google,” HIRENOVA requests the Google OAuth scopes openid, profile, and email. These scopes provide your Google account identifier, basic profile information such as your name and profile image, and your email address. HIRENOVA does not request access to Gmail, Google Drive, contacts, calendar data, or other Google APIs through this sign-in flow.
3. Why We Use Information
- Create and manage accounts, authenticate users, and provide applicant and recruiter dashboards.
- Match applicants with jobs, submit applications to employers, and show application or interview updates.
- Store and process resumes and profile details at your direction.
- Send account, application, interview, password-reset, service, and security communications.
- Respond to support requests and administer newsletters or other communications you request.
- Maintain security, prevent fraud and abuse, debug errors, enforce our terms, and comply with legal obligations.
- Understand usage and improve the portal, features, and reliability.
Google account data is used only to authenticate you, create or connect your HIRENOVA account, populate basic account details, and help secure the sign-in process. We do not use Google user data for advertising or unrelated profiling.
4. Who Can Access Information
We do not sell personal information. We do not share Google user data or other personal information with third parties for unrelated purposes. We share information only as described below and only when reasonably necessary to provide, secure, or operate the portal:
- With the employer or recruiter responsible for a HIRENOVA-managed role when you submit an application or otherwise choose to make your applicant profile available for that hiring purpose. This can include your application, contact details, profile information, resume, and interview information relevant to the role.
- With HIRENOVA administrators and authorized recruitment staff who need the information to operate the portal, review applications, communicate with users, or provide recruitment services.
- With service providers that help us host the portal, store data, send email, provide authentication, monitor errors, or process uploads. They may use information only to provide services to us.
- With social sign-in providers when you choose their authentication service.
- With external job platforms only when you choose to follow a link to them. HIRENOVA does not control what you submit on an external platform; review that platform's privacy notice before applying.
- When required by law, legal process, safety concerns, or to protect the rights and security of HIRENOVA, our users, or others.
- In connection with a merger, acquisition, financing, or sale of business assets, subject to applicable law.
5. Resumes and Applicant Data
Resumes, education, skills, work history, location, LGA, applications, and interview information may contain sensitive professional or personal details. Upload only information needed for recruitment, and do not include bank PINs, OTPs, passwords, or unrelated sensitive information.
For HIRENOVA-managed roles, the relevant employer or recruiter may access information you submit for that hiring process. We do not make your applicant information public by default. Once an employer or external platform receives information, its own handling and retention practices apply.
6. Where Information Is Stored
Account, profile, application, and interview records are stored in the database configured for the portal, currently using MongoDB-compatible storage. Uploaded resumes are stored in the application-managed resume storage used by the deployment. The exact infrastructure location can depend on the hosting and storage configuration, and information may therefore be stored or accessed outside Nigeria. We do not claim that every deployment uses one fixed geographic region.
We use authenticated routes and role-based controls for protected records and resume downloads. Access is limited according to a user's role and the recruitment purpose, but no internet service can guarantee absolute security.
7. Cookies, Local Storage, and Similar Technologies
The portal uses essential session cookies where needed for authentication and security. It also uses browser local storage to keep your login token and remember your light or dark theme. We may use basic technical logs to maintain reliability and security. You can control cookies and clear local storage through your browser, but doing so may prevent login or other features from working.
8. Email and Communications
We may send welcome messages, password-reset links, application confirmations, interview notifications, service notices, and other messages related to your account or activity. You can opt out of optional marketing messages by following the unsubscribe instruction or contacting us. Transactional and security messages may still be sent when necessary.
9. Data Retention and Deletion
We retain account and profile information while your account is active. We retain applications, interview records, and related communications for as long as needed to provide recruitment services, maintain an accurate hiring history, resolve disputes, prevent fraud, or meet legal and accounting requirements.
Resumes are retained while they are attached to an active profile or are needed for an application or recruitment process. You may request removal of your resume or account information by contacting us. Deletion may not remove information already shared with an employer, information that must be retained by law, security logs, backups that are scheduled for routine deletion, or records needed to establish or defend legal claims. We will delete, anonymize, or securely dispose of information that we no longer need where reasonably practicable.
10. Security
We use reasonable administrative, technical, and organisational safeguards, including access controls, encrypted connections where supported, password hashing, and restricted access to stored data. No online service can guarantee absolute security. Keep your password confidential and notify us promptly if you believe your account has been compromised.
11. Google API Limited Use
HIRENOVA Solutions LTD's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
12. International Processing and Third Parties
HIRENOVA and its service providers may process information in countries other than the country where you live. Where required, we use appropriate safeguards for international transfers and handle information in accordance with applicable data-protection law.
Our service may rely on infrastructure and providers for database hosting, application hosting, file storage, email delivery, authentication, OAuth sign-in, error monitoring, and calendar or interview integrations. Providers process information only as needed for their services and may be located outside Nigeria. We also link to external job boards and social networks; those services have their own terms and privacy practices.
13. Your Choices and Rights
Depending on applicable law, you may have the right to request access to, correction of, deletion of, or a copy of your personal information; object to or restrict certain processing; withdraw consent where processing is based on consent; and lodge a complaint with the NDPC or another relevant data-protection authority. You may also update certain profile information through your account or ask us to remove your resume.
Send privacy, access, correction, deletion, or data-security requests to info@hirenovasolutions.com. Tell us what you need, the account email involved, and whether your request concerns a resume, application, profile, or other information. We may verify your identity before completing a request and will respond within a reasonable period required by applicable law.
14. Children
The portal is intended for adults and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us so we can review and remove it where appropriate.
15. Changes to This Policy
We may update this policy as the portal, law, or our practices change. We will post the updated version here and revise the date above. Material changes may also be communicated through the portal or by email where appropriate.
16. Contact Us
For privacy questions or requests, contact HIRENOVA Solutions LTD at info@hirenovasolutions.com or visit hirenovasolutions.com.